No matter how big or small your question is, you're always welcome to get in touch. Every customer matters to us, and we want you to feel comfortable asking us anything.
Go to our contact pageAt United Kingdom Health, great service starts with one simple thing: being easy to reach. Whether you're thinking about a purchase, in the middle of an order, or you've already received your parcel — you can always get in touch, and we'll be glad to help.
We put together this short guide so you know exactly how and when to reach us, and what you can ask about. It's all written plainly, no jargon. Everyone is welcome — there's no such thing as a question that's too small. If something's on your mind, just drop us a message.
One click and you're on our contact page. We'll get back to you shortly.
Not happy with your order? You can file a dispute right here and we will take care of it.
Click here to file a disputeHere are a few common reasons — but this is by no means the full list. Anything else? Please do write in.
Where's my parcel? When will it arrive? How do I track it? We'll help you check the status in seconds.
Delivery times, shipping updates, and anything about getting your order to your door across the UK.
Not completely happy? That's okay. We'll walk you through returning or exchanging an item, the easy way.
Not sure which piece is right for you? Tell us what you're looking for and we'll point you the right way.
Questions about payment options or how your purchase is protected? We'll happily clear it up.
An idea, a suggestion, or just want to say hello? We always love hearing from you.
Reaching out to us here is the quickest and easiest way to sort any issue. Our team has all your order details on hand and can usually fix things right away. There's no need to contact your bank or the payment provider — we'll resolve almost everything for you directly, and far faster than going elsewhere.
Get help here →You'll find a button throughout this page that takes you straight to our contact page.
Your name, email, and your message. It takes less than a minute.
We aim to reply within 24 to 48 hours (Mon–Fri, 09:00–20:00 CET).
Absolutely! You don't need to be a customer to write to us. Even if you're just considering a purchase or simply have a question, you're very welcome.
We do our very best to get back to you within 24 to 48 hours on working days. On busier days it may take a little longer, but we always reply to every message.
Please contact us here first, rather than your bank or the payment provider. We have your order details to hand and can usually resolve payment questions directly and much faster. Just message us and we'll take it from there.
The simplest way is to fill in the form on our contact page, or email us directly at info@unitedkingdom-health.com. You can also call us on +44 7921 466174.
Of course — in fact, we'd encourage it! That's exactly what we're here for. Tell us what you're after and we'll help you choose the right piece.
Don't hesitate — we're here for you and happy to help with any question. One click and you're there.
Go to our contact page →Or email us: info@unitedkingdom-health.com